Due to the custom fabrication of the Products returns will not be accepted. 

Items that are non-refundable:

1. 360 Photo Booth Platforms and Cases

2. Full System Photo Booth Packages

3. Photo Booth Shells and Cases

4. Any products with custom graphics which include backdrops, enclosures, inflatable enclosures, custom vinyl logo prints.

Warranty: Our photo booth platforms, photo booth shells, photo booth systems, and mirror booth products come with a 1-year manufacturer's warranty. In the event that any part fails, please contact our support team on our contact page and we will work with you to resolve the issue.

Returns:

• Returns are accepted within 7 days of receiving the product, as long as it's in its original packaging and in new condition. To initiate a return, you'll need to send an email or message through our contact page.
• A 20% re-stocking fee and shipping fees will be deducted from your refund.
• In the case of incorrect or defective shipments, the item must be returned within 48 hours of receiving it to be eligible for a refund.
• Once we receive your return, we will inspect it and notify you of receipt. If approved, the refund will be processed back to your original method of payment, such as your credit card, and you'll receive the credit within a certain number of days based on your card issuer's policies.
• In some cases, we understand that you might change your mind about your purchase and want to return the item. Please note, we will only refund items not listed above.

Shipping:

• Buyers will be responsible for paying for shipping costs for returning your item.
• All shipping costs are non-refundable.
• If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds:

• Once we receive your item, we will inspect it and notify you that we have received your returned item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return Exceptions:

• Merchandise that has been used or altered will not be accepted for return or exchange.
• All items are subject to a 20% restocking fee, which will be deducted from your refund. The original shipping and handling fees will not be refunded.

Late or Missing Refunds:

• If you haven't received a refund yet, first check your bank account.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you've done all of this and you still have not received your refund yet, please contact us at [email address].

Sale Items:

• Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges:

• We only replace items if they are defective or damaged.
• If you need to exchange an item for the same item, send us an email at [email address] and send your item to the following address: [physical address].

Gifts:

• If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
• If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns:

• To return your product, you should mail it to: ATA Industries12345 Mills Ave. Unit 28 Chino, CA 91710
• A Return Merchandise Authorization (RMA) is required to make the return valid. Usually, the invoice number is used as the RMA.